FAQ

Pink Posh Fox Boutique is located at 6138 Chemin de la Cote St Luc, Montreal. In here you will find all of our bath + body products along with a beautiful boutique full of meticulously curated, one of a kind, handcrafted products from artisans all over the world, inspired by my travels. This location also houses our production facility, as well as our apothecary for makers showcasing our sister business Kulig Aromatique.

Monthly! We are always adding new products to our boutique and searching for new artisans with one of a kind items to bring to Montreal.

We process and ship orders within 48 hours. Your arrival time depends on the type of shipping you select, where you are located and the time of the week you order.

American Express, Apple Pay, Mastercard, PayPal, Shopify Pay and Visa is accepted on our website.

To purchase Boutique or Pink Posh Fox items online, this website is the place for both! If you are a maker and you want to purchase fragrances, essential oils or other supplies for your crafting needs, head over to www.kuligaromatique.ca to checkout online. You can purchase in person at our store from all 3.

Unfortunately, due to the nature of our products, we do not offer refunds or exchanges. If you do have any problems with your order or shipping, please let us know and we will make it right!

All shipping costs are calculated at check out and are delivered by Canada Post.They are dependent on the weight and size of what you are ordering. In the cases of heat sensitive items, we will ship with UPS, Dicom, FedEx, Purolator or Canpar. You will see a shipping notification with a tracking number as well as a delivery notification when the item is delivered to your home. You can also get free shipping when you spend $250+ using the code "freeship" at checkout. This offer excludes heat sensitive products during the months of May-September. If you are local to Montreal, Quebec, free local pick-up is always available.

Our products are heat sensitive and can change texture if exposed to heat for long periods of time (think in the back of postal trucks, or hot sorting facilities). In previous years, we opted to halt the sale of these items for shipping; however this year we are working on cool shipping. The price is increased because we have had to invest in insulated shipping boxes, ice packs, and overnight shipping. We have tried to absorb most of the cost. If you don't want to pay higher shipping fees, all of our heat sensitive products can be purchased from our retailers or online for pick-up from our Montreal store address.

Pink Posh Fox Bath and Body products will last minimum 12 months if kept at room temperature and out of direct sunlight.

We encourage you to research the product ingredients which are listed in the product description before you purchase to avoid any allergic reaction. We also suggest you spot check your product before using it and allow it to settle for 24 hours. The ingredients are all natural, so you will be able to easily identify ingredients that you may have an allergy to.

Since we make everything in our studio, we would be happy to accommodate any requests you may need. Shoot us an email at pinkposhfox@gmail.com!

Of course! Please get into contact with us for special pricing on bulk purchases and favours for any of your events.

Of course you can! Please fill out this wholesale application form and we will get you setup with our wholesale account so you can shop our site.

Our Montreal location is 6138 Chemin de la Cote St Luc, Montreal, H3X 2G9. When you receive a pickup notification, you may come into our store to pick up during business hours.